Privacy Policy



Robert Charles Ltd does not disclose customer information to third parties. We do send occasional e-mails with details of new products and offers. If at any time you wish to stop receiving these, a simple reply to our e-mail with the word “unsubscribe” will ensure that you are taken off our list.

Collection of personal data

Personal data means any information concerning an identified or identifiable individual. Such data includes, for example, your name, your telephone number as well as your postal and e-mail addresses.

Robert Charles Ltd will only collect, process or use your personal data as far as legally permitted or provided you have given your prior consent, e.g. for sending newsletters or to contact you, for example to communicate with you in response to your questions.

Use of personal data

If you have subscribed to a Robert Charles Ltd newsletter, Robert Charles Ltd will only use your personal information for the purpose of sending the requested newsletter to you. If you cancel your subscription to a newsletter, your data will be deleted without delay. You can cancel the subscription at any time by clicking on the related link in each newsletter.

Where necessary, for example for the mailing of newsletters or the conduct of a contest, your personal data may be made available by Robert Charles Ltd to specialized service providers located within countries in the European Union or the European Economic Area. These service providers are carefully selected by Robert Charles Ltd and will only process your data as instructed and on behalf of Robert Charles Ltd. Furthermore, they will comply with the provisions of this Privacy Statement and will take all requisite security measures.

Your rights, contacting us

You have a right to obtain information regarding the personal data stored about you, to have it corrected, updated or blocked or deleted. You may, at any time, revoke any given consent to the collection, processing and use of data with future effect.

Should you have any questions regarding data protection and the use of your personal data, or would like to exercise your above mentioned rights, please send an e-mail with your request to The same applies in the event that you wish to revoke your consent to the collection of your personal data. You can also use the contact details supplied in the imprint to contact us.